Frequently Asked Questions
Everything you need to know to bring comfort and style to your home.
What is the standard shipping timeframe for home furniture?
Most in-stock furniture items are processed within 3-5 business days. Delivery typically takes 7-14 business days depending on your location and the size of the item.
Do you offer international shipping for your decor collections?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and package weight.
What is your return policy for home goods?
We offer a 30-day return policy for most items in their original packaging and unused condition. Please note that custom-made furniture and final sale items are non-returnable.
Are your textiles and fabrics sustainably sourced?
Sustainability is a core value at Business & Pleasure. We prioritize OEKO-TEX certified fabrics and ethically sourced natural fibers in all our bedding and upholstery collections.
Do you provide white-glove delivery services?
Yes, white-glove delivery is available for large furniture pieces for an additional fee. This service includes room-of-choice placement, assembly, and removal of all packaging materials.
How can I track the status of my order?
Once your order ships, you will receive an email confirmation with a tracking number. You can also view your order status at any time by logging into your account on our website.